When I work with studio’s that are thriving, it is always pretty clear that much of the success comes from the attitude, planning, and skill-set of the leader in that business. I find that good managers, especially those that manage small teams, often share the same mindset and have similar character traits.
It all comes down to this:
good managers get the best out of the people that work for them
First, strong managers and leaders have a clear vision for their business and how the team fits within that business. They have complete clarity around what it is that drives their business forward and where they are heading.
They also usually productive, objective and results focused. They are happy to pull up their sleeves and get stuck in to make things happen.
They aren’t afraid of a little effort and hard work.
Leaders and good managers are usually strong communicators. They have to be to build meaningful client relationships, to share the brand message inside and outside their business, and crucially, to be able to share the right information with the team they manage.
Great managers also recognize the importance of training and education. Training new team members is a natural part of the onboarding process - they don’t view it as a drain on their time but rather as an investment in their business.
They enjoy being a mentor and a coach to their team members and recognize that this is part of their job.
Similarly, good managers empower staff with appropriate decision-making responsibilities. They share relevant information with their team about the studio and it’s business goals. They recognize the strengths of each individual that works for them, and they focus on using this to the advantage of their business instead of focusing on the weaknesses of their team.
Strong managers do not micromanage, rather, they give the right tools, and an effective combination of guidance and independence, to help their team succeed.
Finally, a good manager truly wants success for those around them. They are not intimidated by the talent of others. In fact, they recognize that those who are smart and skilled in their roles are a real asset to their business.
Ultimately, there is a genuine interest in the overall well-being of their team and an emphasis on a strong balance between personal and professional growth.
What other traits do you see in the great managers you have worked with? How have your bosses impacted how you have grown professionally? I'd love to hear!